Cookie Policy

This Cookie Policy applies to any Sugurr product or service that links to this policy or incorporates it by reference. By using our Services, you are presented with options to manage your cookie preferences through our cookie consent banner.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.

Cookies set by the website owner (in this case, Sugurr) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics).

2. Why We Use Cookies

We use cookies and similar tracking technologies for several important reasons:

• Essential Operations: To enable core functionality of our Service, including user authentication and account security.
• Performance and Analytics: To understand how visitors interact with our Service, identify areas for improvement, and measure the effectiveness of our features.
• Personalization: To remember your preferences, settings, and provide you with a customized experience.
• Marketing and Advertising: To deliver relevant advertisements and measure their effectiveness.
• Safety and Security: To detect and prevent fraud, abuse, and other harmful activities.
• Social Media Integration: To enable social media features and facilitate social sharing.

3. Cookie Categories We Use

a. Necessary Cookies

Examples of necessary cookies we use:

• .Sugurr.Session - Maintains your session state
• .Sugurr.SharedCookie - Authentication and security
• .Sugurr.CookieConsent - Remembers your cookie preferences
• __RequestVerificationToken - Protects against CSRF attacks

b. Functional Cookies

These cookies enable:

• Remembering your preferences (language, region, display settings)
• Enhanced chat and messaging features
• Customized content based on your profile
• File upload preferences and settings

c. Analytics Cookies

We may use analytics services including:

• Google Analytics 4 - Website usage statistics
• Microsoft Clarity - User behavior insights
• Internal analytics - Performance monitoring

d. Marketing Cookies

Marketing cookies may be set by:

• Facebook Pixel - Social media advertising
• Google Ads - Search and display advertising
• Twitter Pixel - Social media advertising

4. Managing Your Cookie Preferences

Our Cookie Consent System

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All: Enable all cookie categories
• Reject All: Only use necessary cookies
• Manage Preferences: Choose specific categories you want to enable

Cookie Storage Information

Your cookie preferences are stored in two ways:

• In our database: If you're logged in, we save your preferences to your account
• In a cookie: We store your preferences locally for quick access
• Duration: Your consent choices are valid for 365 days, after which we'll ask you to confirm them again

Browser Controls

In addition to our cookie management system, you can control cookies through your browser settings:

• Google Chrome
• Safari
• Mozilla Firefox
• Microsoft Edge

5. Cookie Consent Records

When you make choices about cookies, we record:

• Your consent choices for each cookie category
• The date and time of your consent
• Your IP address (for security and compliance purposes)
• Your browser information
• Any updates to your preferences

This information helps us comply with data protection regulations and respect your privacy choices.

6. Third-Party Services

We only load third-party services if you've consented to the relevant cookie category:

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, our Service does not respond to DNT signals, but we provide comprehensive cookie controls through our consent management system that allow you to manage your privacy preferences directly.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information or set cookies for children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy. If we make material changes, we may reset your cookie preferences to ensure you have the opportunity to review and consent to any new uses of cookies.

10. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us.